Satisfaction Guarantee

We guarantee your satisfaction. We aim to exceed The Distance Selling Regulations and subject to the provisions of our returns policy, every customer has the right to cancel their order within 7 days of receiving the goods.

Please see our delivery and returns page for more information.

 
If you have any comments about our service then please email sales@poptents.eu

Our Contact Details

0871 5600700

Monday-Friday: 9am-5pm
 

28 Farnaloy Road
Armagh

BT60 3LP
Northern Ireland
U.K.

Making A Purchase

Making a purchase could not be easier. Just browse our catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on CHECKOUT and you will be asked for a few details that we need to be able to satisfy the order including a payment made using our encrypted Secure SSL Serve Your credit card payment will be made to 'poptents.eu'

Please also note that orders cannot be collected from any of our stores without prior arrangement. Stock availability, prices and special offers may differ instore, please contact our stores for prices and current stock availability.

Price Guarantee

We monitor our competitors prices regularly to ensure that we offer great value.

We promise you cannot buy any of our products cheaper on any other UK website. This applies either before, or up to 3 days after your purchase from us.

If you find the same item cheaper and in stock on another UK website, contact the site address and product details before you buy, and WE WILL BEAT THAT PRICE - GUARANTEED*

If you have already bought the item from us WE WILL REFUND THE DIFFERENCE - GUARANTEED**

* Sale or clearance items cannot be price matched, We DO NOT price match auction websites.

** Within 72 hours of receipt, same conditions apply as to standard price match.

Credit Card Security

Shopping with us is 100% Safe, Secure and Easy. All credit card numbers and personal details are encrypted when you place your order using an encrypted SSL connection

Pricing and Print Errors

We have taken great care to illustrate our products as clearly and as accurately as possible. No responsibility will be accepted for errors and omissions. We reserve the right to alter specifications and prices without notice.

Complaints

Please contact us immediately so we may speedily and fairly deal with the matter. We endeavour to reply to any e-mail / complaint within 5 working days, with a timescale and procedure on how to continue. Customer services can be contacted on 0870 6094579 Mon-Fri 10am-6pm.